VORTEX has successfully passed the ISO 9001:2015 quality management system recertification audit. Performed by a third-party certification body, the audit covers R&D, supply chain, assembly, inspection and global after-sales.
What the recertification means
- End-to-end traceability: every forklift carries a unique serial number, with critical parts traceable throughout its life
- Digital quality platform: inspection data uploads in real time, so issues get faster responses
- Tiered supplier management: key component suppliers are integrated into the certified system
- After-sales satisfaction KPI: folded into yearly reviews to drive continuous service improvement
This is VORTEX's long-term promise to customers worldwide: more reliable products, more dependable service.
